How do I buy digital assets?
Log in to your BTC Markets account. Click on Account, then Deposit for payments options.
We support card deposits from Australian issued Visa and Mastercard bank cards (prepaid cards are not accepted), and instant OSKO PayID payments and direct deposits from your bank (remember to include your BTC Markets deposit reference in your bank message to avoid delays).
With funds in your account, you can place a buy order.
Click on Buy/Sell in the top menu.
The easiest and quickest way to buy any digital asset is to select a Market Order.
For large instructions over $AUD100k, please contact our OTC support team.
How do I sell digital assets?
Log in to your BTC Markets account and click Buy/Sell. Scroll down to the red lettered Sell form and enter the volume and price.
The easiest and quickest way to sell any digital asset is to select a Market Order.
For large instructions over $AUD100k, please contact our OTC support team.
What is the Order Book?
The order book is a list of all buy and sell orders currently placed.
What is a Market Order?
A market order will buy or sell immediately, at the best available price.
Check prices in the order book, before placing your trade.
To create a market order, scroll down to the Market Order tab on the Buy/Sell page.
What is a Limit Order?
When you place a limit order, you decide your price to buy or sell.
To create a limit order, scroll down to the Limit Order tab on the Buy/Sell page.
It is added to the order book for someone to then submit a matching order.
What is a Stop Order?
A stop order is an enhanced order type. It allows traders to automatically place a market order, once the stop price has been met.
The order will execute at the market price until it is fully matched, or there are no other orders to match against.
It is currently available only for Sell orders.
To create a stop order, scroll down to the Stop Order tab on the Buy/Sell page.
Please ensure you read and understand the Support Guide before placing any enhanced order.
What is a Stop Limit Order?
Stop limit orders are an enhanced order type. It allow traders to place orders that automatically execute when price conditions are met.
This limit order will execute at the market price until either it is fully matched or the market price moves beyond the limit order.
To create a limit order, scroll down to the ‘Stop Limit’ tab on the Buy/Sell page.
Please ensure you read and understand the Support Guide before placing any enhanced order.
What is a Take Profit Order?
Take profit orders are an enhanced order type, used to exit your trade at a profitable position.
Take profit orders can only be set above the current market price. It allows a trader to automatically place a market order, once the take price has been met.
It executes at the market price until it is fully matched, or there are no other orders to be matched against.
To create a Take Profit order, scroll down to the ‘Take Profit’ tab on the Buy/Sell page.
Please ensure you read and understand the Support Guide before placing any enhanced order.
What are Advanced Limit Orders?
BTC Markets currently supports Time-in-Force and Post-Only orders.
Time-in-force orders allow traders to control the amount of time an order is active, before it is either executed or expires.
Three time-in-force orders are explained in our Support Guide.
With Post-only options, the order will only be posted to the order book if it does not result in a trade taking place.
This option is primarily used by market makers and liquidity providers.
Please ensure you read and understand the Support Guide before placing any enhanced order.
Why is my order stuck as an Open Order?
Newly placed orders first go into the order book as an "Open Order".
When part of your Open Order matches with another user, it becomes a Partially Matched Order.
When all of your order matches, it becomes a Fully Matched Order or Completed Order.
Completed orders are removed from the order book.
I have waited a long time and my order is still not completed?
If your trade has not completed, check the status via the Open Order tab on the Buy/Sell page.
Review the price to see if it's near market average. You may have to cancel and resubmit a more competitive offer to quickly match your order. This is all part of trading.
Can I cancel a trade?
You may cancel your order before it trades, or if it is a partially matched order.
Click on Buy/Sell then Open Orders. The cancel button is to the left of Open Orders.
How are large instructions handled?
If you wish to buy or sell a large number of digital assets please contact our OTC support team.
What charts are available?
We use TradingView charts. For more information, please visit TradingView.